Batch Code
The most accurate way to match the correct spare part to your specific product is to reference the Batch Code. The Batch Code is a 6 digit number which begins with the letter W (Example W345661). It appears on a small white label which should located somewhere on the product.
How to find the Batch Code
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Product Type
You can also search for spare parts via the product type. However if you intend to purchase spare parts online we recommend that you reference the batch code to ensure you receive the correct spare part for your product.
How to identify your ladder
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